HANNING & KAHL’s overriding objective is total customer satisfaction. This objective can only be achieved when our processes, products and services are of the highest quality. Our benchmark is the demands of our customers. Fulfilling our objective calls for a high degree of productivity, economic efficiency, and innovation. Each and every member of staff helps to attain this goal with the qualityof his/her work, thus securing the long-term operating efficiency of the company and customer satisfaction.
One key tool here is the integrated management system (IMS) which is incorporated in all divisions of the company and entails a systematic approach to quality in all workplaces. The Management System is based on the following normative standards:
Quality Management: DIN EN ISO 9001:2015
Rail Industry: International Railway Industry Standard IRIS
Environmental Management: DIN EN ISO 14001:2015
Occupational Health and Safety: BS OHSAS 18001