ConnAct® - Service and Support

As failure is not an option, ConnAct® offers powerful tools which enable you to identify, analyse and remedy malfunctions.

If support nevertheless be required, HANNING & KAHL Support is at your disposal. You can directly report malfunctions via a user-friendly ticket system. Our experienced technicians provide swift and competent assistance – without the need for an on-site appointment, and around the clock (24/7) if you wish.

One part of our Support range is Remote Service. This enables targeted technical support for troubleshooting and fault clearance so that your systems always function reliably and downtimes are kept to a minimum.

Our service agreements are customised to your needs. With flexible duration – from one year to open end – the content is tailored to your specific requirements.

With regular remote service checks, remote maintenance and an annual system update which closes any safety gaps, your solution stays state of the art.

By continuously developing ConnAct®, we ensure that your systems are not only fit for today's requirements, but also those of the future – flexible, reliable and future-proof.