An era draws to a close

Martin Epp has played a crucial role in shaping our service offering ever since the former Service division was established in the early 2000s.By Eelco Hoedemaker

While project-specific commissioning, training and spare parts were offered in the past, a complete range of customer-oriented services and service equipment are available today. At all times, the focus has been on the customer. 

Our brake systems have undergone constant development over the years due to continuous product improvements on the one hand and component discontinuations on the other. All of this experience acquired over many decades is also automatically incorporated into services and spare parts.

Our end customers, the transport authorities, never stand still either. We are always adapting to the changing landscape with new storage, supply and other on-site services. Two teams – Service and After Sales – have been working together on rolling stock since last year, as we highlighted in tram.news XXX96. 

After more than 34 years at HANNING & KAHL, Martin Epp has now retired. In his many years of service with us, he managed to establish a strong, experienced and motivated team in his division.

Wadim Tietz and Claudius Kipp are now following in his footsteps and further building on the path to success (= customer satisfaction). Both have already visited many customers and are looking forward with their teams to meeting you, perhaps for the first time, at the upcoming InnoTrans.

Claudius Kipp
Head of Service
Phone +49 5202 707-723
claudius.kipp@hanning-kahl.com

Wadim Tietz
Head of After Sales
Phone +49 5202 707-668
wadim.tietz@hanning-kahl.com