Service Base for Rolling Stock in the USA

The service subsidiary HANNING & KAHL L.P. is increasingly establishing itself as a service base for Rolling Stock customers in the USA. With a clear focus on on-site after-sales services for customers, the company is positioning itself as a reliable contact on this demanding market.  By Rüdiger Mesterheide

The HANNING & KAHL L.P. is the central contact on site, and it offers a wide range of after-sales services including repairs. The company’s objective is to perform all activities in process-based manner and ensure maximum transparency and value. This enables more efficient work processing and strengthens customer confidence in the quality of the services rendered.

Integration into the ISO 22163 management system

One current highlight is integration of the HANNING & KAHL L.P. into the ISO 22163 (IRIS) management system already in place at the parent company HANNING & KAHL. This ambitioned project is being implemented in close cooperation between the two locations under the management of HANNING & KAHL with our service subsidiary as process owner.

The objective is clearly defined: by summer 2025, certification should be successfully completed by TÜV Nord. With ISO 22163 certification, the service subsidiary underscores its commitment to the highest standards in quality and process management – a decisive step towards remaining competitive in the long term and further strengthening customer confidence.

Close co-operation between both locations is a key factor in the success of this project. Pooling expertise and clear process responsibility create the foundation for smooth integration into the management system.

Being awarded certification not only further optimises service quality, it also sends an important signal to existing and future customers: the HANNING KAHL L.P. is a strong partner who ranks quality, efficiency and transparency among its top priorities.